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Tentang Kami

Dalam Perkhidmatan Lebih 10 Tahun!

Keselamatan Jalan Raya Diutamakan!

Buat masa ini, kelas yang kami tawarkan ialah D, DA, B2,

PSV(Bas Mini), PSV(E-hailing) & GDL.

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Visi & Misi

VISI

Untuk menjadi sebuah institut memandu yang berfokus utama melahirkan pemandu yang berilmu, berdisiplin dan mengutamakan keselamatan melalui bimbingan tenaga pengajar yang berprofesional.

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MISI

menyediakan pelanggan-pelanggan kami dengan program latihan pemandu yang berkualiti tinggi, fokus kepada pengetahuan pemanduan, kemahiran dan sikap pemandu yang positif dan menggabungkan prinsip-prinsip terkini dalam latihan pemanduan untuk usaha mengurangkan statistik kemalangan jalanraya.

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Pengurusan

Piagam Pelanggan

KAMI BERJANJI DAN KOMITED UNTUK:

  • MEMBERI PERKHIDMATAN YANG MESRA, CEKAP DAN IKHLAS.

  • MENAWARKAN PERSEKITARAN PEMBELAJARAN YANG KONDUSIF (SELAMAT, BERSIH DAN CERIA) DAN PENGAJAR YANG TERLATIH, CEKAP DAN MESRA PELANGGAN.

  • MEMBANTU PELANGGAN MENDAPAT LESEN MEMANDU DAN MENJADI PEMANDU YANG SOPAN DAN CEKAP.

  • MEMATUHI PERATURAN JPJ DAN BERUSAHA MENYEMAK SEMULA PELUANG UNTUK MENINGKATKAN PRESTASI SISTEM PENGURUSAN ISO9001 SECARA TERUS.

Quality Policy

WESTCOAST DRIVING INSTITUTE WILL FULLY COMMIT TO COMPLY WITH JPJ REGULATIONS AND ASSIST OUR CUSTOMERS IN OBTAINING A DRIVING LICENSE WITH FRIENDLY AND COURTEOUS SERVICE. WE WILL STRIVE TO REVIEW OPPORTUNITIES TO CONTINUALLY IMPROVE THE PERFORMANCE OF OUR ISO 9001:2008 QUALITY MANAGEMENT SYSTEM.

Safety & Health Policy

SAFETY AND HEALTH ARE IMPORTANT FOR EVERYONE, ESPECIALLY STUDENTS, INSTRUCTORS, VISITORS, AND THE GENERAL PUBLIC WITHIN WESTCOAST DRIVING INSTITUTE.

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THEREFORE, WESTCOAST WILL ENSURE THAT ALL ACTIVITIES AND WORK UNDERTAKEN WITHIN THIS INSTITUTE COMPLY WITH THE RELEVANT ACTS AND DIRECTIVES OF AUTHORITIES, ESPECIALLY THE DEPARTMENT OF OCCUPATIONAL SAFETY AND HEALTH (DOSH) AND THE ROAD TRANSPORT DEPARTMENT (JPJ), TO MINIMIZE THE RISK OF ACCIDENTS.

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TO ACHIEVE A SAFE AND HEALTHY WORK ENVIRONMENT, PROPER PLANNING IS CRUCIAL TO ENSURE THAT INDIVIDUALS, ACTIVITIES, AND WORK ARE CONDUCTED SAFELY. STEPS TO IDENTIFY HIGH-RISK WORK AND TASKS WILL BE TAKEN TO DEVELOP ACCIDENT PREVENTION MEASURES. SAFETY SIGNS ARE DISPLAYED IN HIGH-RISK AREAS TO ALERT USERS.

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EFFORTS TO REDUCE ACCIDENTS WILL BE REGULARLY ASSESSED TO ENSURE COMPLIANCE WITH LEGISLATION AND DIRECTIVES FROM AUTHORITIES.

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WESTCOAST DRIVING INSTITUTE IS RESPONSIBLE FOR IMPLEMENTING THIS POLICY.

Licensing & Accreditation

WE PROMISE AND ARE COMMITTED TO:

  • PROVIDING FRIENDLY, EFFICIENT, AND SINCERE SERVICE.

  • OFFERING A CONDUCIVE LEARNING ENVIRONMENT (SAFE, CLEAN, AND CHEERFUL) AND TRAINED, COMPETENT, AND CUSTOMER-FRIENDLY INSTRUCTORS.

  • ASSISTING CUSTOMERS IN OBTAINING A DRIVING LICENSE AND BECOMING COURTEOUS AND COMPETENT DRIVERS.

  • COMPLYING WITH JPJ REGULATIONS AND STRIVING TO REVIEW OPPORTUNITIES TO CONTINUALLY IMPROVE THE PERFORMANCE OF THE ISO9001 MANAGEMENT SYSTEM.

FAQ

01.

How long does a driving course take?

The duration of the driving course varies depending on the student's learning pace. Generally, your L license need 1 month validity to be eligible for the JPJ test.

02.

Do we get our license after passing JPJ test?

After passing your driving test, you will receive your result. However, JPJ needs to input this information into their system. You should wait at least 1 to 2 business days before applying for your P license.

03.

Where is the nearest food stall?

We offer canteen food and vending machines on-site for students. Please remember to bring small change.

04.

Can we pick our choice of instructor?

Absolutely. You can choose your instructor based on gender and language preference, including Chinese, Malay, English, or Kadazan.

05.

What happens if I need to cancel or reschedule a lesson?

You can cancel or reschedule your lesson up to 24 hours in advance without penalty.

Cancellations made less than 24 hours before the lesson may incur a fee.

06.

How long is each driving lesson?

Our standard driving lesson last 1 to 2 hours, but we can accommodate different duration based on your availability and learning needs.

07.

Do you provide textbook written in English?

Yes, we offer both English and Malay textbooks. When enrolling our D or DA course, you can choose you preferred language for learning materials.

08.

Do you offer transportation?

We can arrange for the nearest tutor to pick you up and drop you back home. Please let us know your transportation needs in advance.

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